Customer Service Representative III

SGS_JOB_1620

Admin/Clerical
 Oregon
Sales
inbound customer calls
customer service
Salesforce

Contract - 6 months

We are looking for a motivated and customer-focused Outside Sales Trainee to support local sales efforts and gain hands-on experience in customer interaction, technical coordination, and outside sales development.

Job Responsibilities:

  • Support sales reps by visiting customer sites (local travel, ~5%)
  • Handle inbound customer calls and assist with product questions
  • Communicate with technicians on the warehouse floor to verify parts and service needs
  • Coordinate customer service tasks using Salesforce and Microsoft Office
  • I participate in outside sales training and learn key product terminology (e.g., Goodwin Flight Pumps)
  • Prepare for field travel: Have a valid MVR
  • Follow safety protocols and wear PPE including safety boots

Skills:

  • Support sales
  • Handle inbound customer calls and assist with product questions
  • verify parts and service needs
  • Salesforce experience

Education/Experience:

  • 1+ year of Salesforce experience required
  • Strong communication and customer service skills (phone-based work included)
  • Proficiency in Microsoft Office Suite

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