Senior Information Systems (IS) Technician

SGS_JOB_2165

Information Technology
 Ohio
IT Hardware
Refurbishment
Staging
Configuration
Asset Tracking

Contract - 6+ months

Location: Twinsburg, OH – 44087 This position supports IT hardware refurbishment and configuration projects in a retail support environment. The role involves hands-on technical work, asset tracking, and hardware QA. Ideal candidates will have basic to intermediate hardware knowledge, physical stamina, and the ability to manage multiple responsibilities in a fast-paced environment. Paid training will be provided.

Job Responsibilities:

  •  Refurbish, repair, configure, and perform quality assurance (QA) on returned store hardware equipment.
  •  Stage and configure new IT hardware prior to shipment to field service technicians and stores.
  •  Administer asset tracking through internal inventory management systems.
  •  Process warranty claims and maintain accurate records of repairs and inventory movement.
  •  Maintain cleanliness and organization of the work area while adhering to safety and handling guidelines.
  •  Lift and move hardware equipment regularly (up to 30 lbs independently, up to 80 lbs with assistance).

Skills:

  •  Willing to consider candidates with general IT hardware or support experience.
  •  Must possess strong attention to detail and multitasking ability.
  •  Requires basic technical and mechanical aptitude.
  •  Working knowledge of Microsoft Outlook, Word, and Excel preferred.
  •  Hardware refurbishment or QA experience preferred but not mandatory.
  •  Minimum of 1-year relevant work experience.
  •  Minimum educational requirement: High School Diploma or GED.

Education/Experience:

  • High School Diploma or GED required (some IT-related education or experience preferred)

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