Data Analyst

SGS_JOB_2306

Information Technology
 Texas
Python
Power BI
tableau
SQL.

Contract - 06 Months

Location : Fort Worth TX. Works with different digital products and teams to understand business needs and provide data-backed insights into customer behavior to improve experience on our digital and airport technology assets. Collaborates with Product Management, Data Engineering, Customer Insights, User Experience and other external stakeholders across evangelizing databased decision making, supporting site enhancements, monitoring the website app, and airport technologies for potential issues and analyzing visitor behavior supporting our OKRs.

Job Responsibilities:

  • Works with different customer technology teams to create health monitoring dashboards and alerts for all products using tools like Adobe Analytics, Azure Databricks, Teradata, Qualtrics, Celebrus and Quantum Metrics
  • Utilizes data to break down issues and identify root causes impacting system health
  • Builds dashboards, ad-hoc reports, and deep dives measuring OKRs
  • Partners with different product teams on identifying and tracking relevant OKRs
  • Helps connect the dots between digital data and data from other sources to drive deeper insights and analysis on customer behavior
  • Works with stakeholders within digital and outside to efficiently track and monitor digital voice of the customer, drive insights and identify areas of opportunity
  • Prepares updates for leadership team and stakeholder teams
  • Evangelizes, leads and drives greater adoption of digital analytical tools within digital and outside through training sessions and office hours
  • Shares best practices and develop systems knowledge to deliver new reports and enhance existing reports tomeet business needs
  • Works closely with our Data Organization, and Data Engineering (DEAA) partners to drive long-term strategic investments and enhancements to the quality of our data assets

Skills:

  • PowerBI/Tableau
  • SQL
  • Python
  • Adobe Analytics / Google Analytics

Education/Experience:

  • Bachelor's.

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