Systems Engineer II- MDM

SGS_JOB_2337

Information Technology
 Texas
System Engineer
MDM
Intune
SSO
Okta
Mobile
Jamf

Contract - Permanent Role

Location – Houston, TX 77019. The Systems Engineer II-MDM will lead the configuration, deployment, and lifecycle management of over 12,000 mobile devices across the enterprise using Microsoft Intune and JAMF Pro. This role ensures secure, scalable, and user-friendly device experiences for both iOS and Android platforms. The engineer will serve as a Tier 3 support resource and collaborate with cross-functional teams to deliver enterprise mobility solutions. Must be available for evening/weekend work if the need arises. Occasional travel may be required. Sitting continuously for many hours per day, up to 8 hours per day. Manual dexterity required for paperwork, calculators, computers, and phone usage. alent

Job Responsibilities:

  • MDM Platform Administration
  • Configure and maintain Intune and JAMF policies, profiles, and compliance rules.
  • Manage Apple Business Manager and VPP licensing.
  • Serve as final escalation for device enrollment and policy issues.
  • Security & Compliance
  • Implement conditional access policies and encryption standards.
  • Coordinate VPN client deployments (PaloAlto GlobalProtect).
  • Collaboration & Integration
  • Partner with business units to translate needs into technical solutions.
  • Lead platform migrations and enterprise mobility security initiatives.
  • Support & Documentation
  • Provide Tier 3 support and cross-train team members
  • Maintain documentation and contribute to process improvement
  • Work on and resolve tickets related to mobile devices and IoT devices.

Skills:

  • Ability to troubleshoot a variety of technical problems and own issues through resolution while engaging others when needed.
  •  Advanced understanding of:
  • Microsoft Intune: device enrollment, compliance policies, configuration profiles, app deployment, conditional access.
  • JAMF Pro: macOS/tvOS management, certificate deployment, security baselines, Apple TV management.
  • Enterprise integration: shared device configurations, OOBE workflows, zero-touch deployment, identity provider integration.
  • VPN client coordination: PaloAlto GlobalProtect or others.
  • Strong communication skills—both verbal and written—with the ability to collaborate across technical and non-technical teams.
  • Experience managing both iOS and Android devices.
  • Demonstrated ability to work independently and lead initiatives in an enterprise environment.

Education/Experience:

  • Minimum 3–5 years of hands-on experience with Intune and JAMF in an enterprise setting.
  • Proven track record managing large-scale mobile fleets (5,000+ devices).
  • Experience with identity providers (Okta, Entra ID, etc.) and SSO integration.
  • Microsoft certifications preferred (e.g., MS-102, MD-102).
  • HSD

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