User support Technician

SGS_JOB_2411

Information Technology
 California
Win 10 and 11
Office365
Dell computers
Apple iphones and ipads
PC troubleshooting. Active Directory
Exchange

Contract - 12 Months + (Possibilities of Contract Extension)

Location (mandatory): San Diego CA 92121 • We are seeking a IS Helpdesk support on rotating basis with some after-hours coverage - Answer help desk calls - Route help desk tickets to appropriate technicians

Job Responsibilities:

  • Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software o Network Peripherals and Printers Telephone System Maintain loaner laptops and projectors Manage PC and or Network Inventory
  • Route help desk tickets to appropriate technicians or support groups
  • Provide on the spot troubleshooting as time allows
  • Provide support through online chat system

Skills:

  • 1-2 years’ experience

Education/Experience:

  • High School Diploma or Equivalent minimum AS/BS preferred

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