At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.
2025. All right reserved.
SGS_JOB_2417
Contract - 12 Months
Location: Princeton NJ USA 08540 (Hybrid). Time of arrival: (training starts from 8:30am – 5:00pm) (reg hours after training is 10:00am – 6:30pm) Monday and Friday Work from home / Tue, Wed, and Thurs in office Training hours is 8:30am - 5:00pm EST Reg Hours is 10:00am - 6:30pm EST • The primary purpose of this position is to be responsible for the coordination and management of orders on hold, reports, recalls, service agreements, incidents, return management, project management and training SUPERVISION RECEIVED. • This position is under the direct supervision of the Manager, Customer Service (OM). SUPERVISION EXERCISED This position does not have supervisory responsibilities. Requirements: • 3+ years of experience in customer service, accounting, finance, or information systems. • Outstanding communication skills, both verbal and written; ability to communicate effectively with customers, employees, management and cross-functionally for positive customer outcomes. • Passion for customers and delivering a world-class service experience. • Excellent troubleshooting, problem solving and decision-making skills with excellent attention to detail. • Demonstrated critical thinking and analytical skills. • Demonstrated ability to embrace change and adaptability. • Ability to partner with key internal and external stakeholders, establish effective working relationships. • Proven ability to work both independently and in a fast-paced team environment. • Ability to follow through and successfully execute tasks while adhering to specified quality standards. • Ability to accept increasing responsibility and grow as the needs of the organization increase. • Previous experience in a manufacturing company and/or in the medical device and/or pharma industry preferred. • Understanding of Order to Cash processes and related systems. (Oracle, MS Office, Salesforce). • Knowledge of Client’s products, services, and business operations a plus. Tools and equipment used: • Ability to
Location : San Jose, CA 95139 Shift: Since the work locations vary day-to-day, there are multiple addresses where the temp could be at in South Bay and East Bay. This includes customer locations in Menlo Park, Mountain View, San Jose, Santa Clara, Fremont, Oakland, and Livermore. This is not a list of every city, but it covers the furthest locations and some in-between. Dress Code: Business Casual On a day-to-day basis, the temp will be responsible for supporting multiple customer locations in South Bay and East Bay. At these customer locations, we have the capability to provide these services: mail, shipping & receiving, copy/production center, reception, hospitality, and conference room setups. The job responsibilities will vary depending on which customer site the temp is at for the day
Location : Marlborough, MA 01752 Shift: Mon – Fri 8 AM – 5 PM Dress Code: Business Casual Looking for someone that is Customer-Service oriented. On a daily basis the temp will perform mail runs, sort mail, process FedEx and DHL shipping, provide customer service at window, complete paper delivery, scan documents, and use envelope opener machine. They will be working with/on copiers, FedEx and DHL machines, scanners, and an envelope opener. There will be extensive standing, walking, and lifting. Must be able to lift to 50lbs anything heavier assistance will be made available.
Location : Toledo Ohio 43659 The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Company key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.
Location (mandatory): Troy Michigan 48083 The Office Services Specialist provides comprehensive onsite support for mailroom, print center, marketing logistics, and general office service operations. This role ensures accurate, timely, and secure handling of mail, packages, and print requests for all departments, while maintaining office equipment, managing supplies, assisting with conference room setup and AV support, and supporting offsite marketing events. The position requires strong customer service skills, attention to detail, and flexibility to perform related duties as assigned, including occasional support for other areas.
Location : Irving, TX 75039 The Member Services Specialist will play a crucial role in ensuring our members' highest level of customer satisfaction. The Specialist will be responsible for providing exceptional customer service and resolving inquiries, concerns, and complaints professionally and on time. The primary focus will be on assisting members with their healthcare-related needs, including but not limited to insurance inquiries, benefit explanations, and general account information. Within the Member Services Specialist team, this entry role provides an opportunity for growth and development within our organization
Location : Cheektowaga, NY 14227 Serve as a liaison between customers and internal teams, ensuring professional interaction and support. Process and monitor customer orders, coordinate inquiries, provide updates, and resolve issues including quality, warranty, and shipping concerns.
Location : Houston, TX 77032 The Operations Support Associate will be responsible for completing standard and non-routine business processes to support sales and branch operations ensuring that customer contracts, billing, invoicing, and issues of any administrative nature are resolved in a timely fashion. This role can support various and multiple business units and is critical to ensure proper documentation, payment, and resolution of customer issues.
Location : Minneapolis, MN 55402 Shift: 8:00 AM – 5:00 PM, Mon to Fri Dress Code: Business Professional This is a hands-on position; candidate will be assisting with office services related tasks such as printing/copying/scanning; sending out overnight packages and regular mail; may need to assist with conference room setups (food/beverage); coordinate incoming requests with onsite staff. Personnel that have experience in the industry previously worked at a law firm and customer service oriented. There is no extensive lifting, standing, or walking. No special equipment besides the copiers. No free parking is available at the location and parking is not reimbursed. The staff takes the trolley near the office.
At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.