Software Engineer I or Endpoint Services Engineer

SGS_JOB_2580

Information Technology
 North Carolina
Windows 365
Azure Virtual Desktop (AVD)
MS Intune
MECM
MS MDT
Apple ABM
Apple ADE
Enterprise security models
EPM
PAS
PIM
and Role-Based Access Control (RBAC) designs

Contract - “6 months”

Location (mandatory): Charlotte, NC 28217 As Endpoint Services Engineer you will be responsible for developing and delivering all technology that enhances the end-user experience across PCs, MacBooks, Tablets, and Smartphones. The successful candidate will leverage industry-leading products and tools from Apple, Microsoft, and Dell, along with enterprise tools such as MS Intune, Microsoft Endpoint Configuration Manager (MECM), Microsoft Deployment Toolkit (MDT), Apple Business Manager (ABM), and Apple Device Enrollment (ADE).

Job Responsibilities:

  • Design, implement, and manage end-user technology solutions across various devices, including PCs, MacBooks, Tablets, and Smartphones.
  • Utilize enterprise tools such as Microsoft Intune, Microsoft Endpoint Configuration Manager, Microsoft Desktop Toolkit, and Apple Business Manager.
  • Engineer the implementation of applications and provide ongoing support using enterprise tools within the hardware technologies delivered.
  • Focus on enterprise solution engineering by providing comprehensive, documented information to support technical solutions.
  • Collaborate with various teams, including Enterprise Architects, Service Desk, Tier 2 Support Technicians, Cybersecurity, and other functions as needed, to ensure efficient and effective technical support and implementation.
  • Develop and maintain technical documentation, standard operating procedures, and architectural diagrams to support end-user technology solutions.
  • Work with end users to understand how technology is being used to provide solutions that meet business needs within the company standards and technology portfolio.
  • Manage all components of application packaging, including the ability to reverse engineer existing packages to meet company standards, evolving functionality, and business needs.
  • Support virtual solutions such as Microsoft Azure Virtual Desktop (AVD) and Windows 365.
  • Navigate and implement enterprise security models using EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
  • Participate in mergers and acquisitions, engaging with consultants and vendors to support carving out divestiture and fold-in acquisition actions.
  • Manage incidents, perform issue problem management to prevent issues, and support current state operations.
  • Stay current with supported technologies and processes to proactively map out changes that support current technical solutions.

Skills:

  • Enterprise tools such as MS Intune, MECM, MS MDT, Apple ABM, and Apple ADE
  • Enterprise security models, including EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
  • End-user technology management, particularly with Microsoft, Dell products.
  • Supporting virtual solutions like Windows 365 and Azure Virtual Desktop (AVD).

Education/Experience:

  • Bachelor’s degree in information technology, Computer Science, or a related field with at least 3 years' experience or equivalent work experience
  • Proven experience in end-user technology management, particularly with Microsoft, Dell products.
  • Strong proficiency with enterprise tools such as MS Intune, MECM, MS MDT, Apple ABM, and Apple ADE.
  • Extensive experience in Tier 3 engineering roles, focusing on enterprise solution engineering.
  • Excellent documentation skills, with the ability to create detailed technical documents and architectural diagrams.
  • Strong collaboration skills, with the ability to work effectively with various teams, including Enterprise Architects, Helpdesk, ServiceDesk, Tier 2 Support Technicians, Cybersecurity, and more.
  • Proactive problem-solving skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to empathize with end-users and understand their needs, acting as a business solutions analyst.
  • Expertise in managing all components of application packaging, including the ability to reverse engineer existing packages for repackaging according to company standards.
  • Experience in supporting virtual solutions like Windows 365 and Azure Virtual Desktop (AVD).
  • Familiarity with enterprise security models, including EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
  • Experience participating in Mergers & Acquisitions and engaging with consultants and vendors to support related actions.
  • Willingness and ability to be on call 24/7 to support a global enterprise.

Related Jobs

Process Engineer

Information Technology
 Pennsylvania
06 Months (possible extension)

Location : Pittsburg, PA 15222 Process Engineer with strong experience in value stream mapping, process improvement, automation and AI-enabled workflows. Skilled in process mining, KPI and reporting design, Lean/Six Sigma tools, and cross-functional collaboration to drive operational excellence. This is a hybrid role in downtown Pittsburgh requiring the worker to be onsite 3 days a week. Candidate must reside within 50 miles of Pittsburgh. No work authorization restrictions. Must complete the Process Engineer Assessment.

BPM
KPI Framework Development
AI-Enabled Workflow Design

Senior Management Consultant

Information Technology
 Pennsylvania
06 Months (possible extension)

Location : Pittsburg, PA 15222 We are seeking a Senior Management Consultant to support strategy and operational initiatives within the healthcare domain. The role involves developing and validating improvement hypotheses, conducting quantitative and qualitative analysis, and delivering data-driven recommendations. The consultant will collaborate with cross-functional stakeholders, lead workshops, develop executive-ready presentations, and manage project plans, risks, and status reporting in a fast-paced, hybrid environment.

Qualitative Analysis
Project Planning
Risk Management
Status Reporting

Quality Assurance Tester for RAC Modernization

Information Technology
 Arizona
6 Months

Location : Phoenix AZ The Quality Assurance Tester for RAC Modernization is responsible for validating business and technical requirements through comprehensive testing activities. This role focuses on Functional, UAT, and Regression testing to ensure high-quality system delivery while maintaining audit compliance and traceability. The position works closely with product owners, developers, and Agile teams to support a successful modernization initiative.

QA
UAT
Azure Devops

Project Manager, IT

Information Technology
 Texas
12 Months

Location : Fort Worth Texas The IT Project Manager supports a large-scale, multi-year technology transformation within the Information Technology Division. This role focuses on coordinating with product and IT teams to deliver application documentation, onboarding support, and knowledge-sharing initiatives while applying Agile principles, change management, and data-driven project delivery. The position requires strong stakeholder engagement and on-site collaboration.

Project
IT

Material Handler I

Information Technology
 Colorado
6 months

Location (mandatory): Colorado Springs, CO, 80915 Material Handler maintains incoming and outgoing product movement throughout the facility.

Must have forklift experience

Digital Analytics Implementation Analyst

Information Technology
 Texas
06 Months

Location : Fort Worth TX This role is responsible for managing the implementation and maintenance of the digital analytics tools (e.g., Adobe Analytics, Tag management System (Tealium)).

Data Layer
Implementation
Adobe.

Systems Engineer

Information Technology
 Maryland
24 Months

Location : Windsor Mill, MD The Systems Engineer will provide on-site IT support for control room operations and enterprise-level infrastructure within electric utility environments. This role focuses on Windows desktop/server support, hardware troubleshooting, system refresh projects, and cross-team collaboration. The engineer will support real-time operational systems, assist with data center hardware deployments, and ensure reliable IT functionality for transmission and distribution operations.

Desktop
Windows.

Application System Analyst Senior

Information Technology
Remote
03 Months

The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization

Workflows
Testing
Implementation
Epic

Telecom Expense Analyst

Information Technology
Remote
06 Months (Possible Extension)

We are looking for an experienced Telecom Expense Analyst to join our team. In this role, you will be responsible for ensuring that our telecom expense management systems and processes are optimized for maximum cost savings across a diverse portfolio of telecom service providers. The ideal candidate for this role has a proven track record of successful telecom expense management in a high-volume, high-stakes environment. You must possess excellent communication and problem-solving skills, a strong attention to detail, and the ability to effectively manage multiple priorities. You should also be comfortable working in a fast-paced, ever-changing environment and have a passion for developing and refining best practices for telecom expense management.

Telecom Management (TEM)
Managed Mobility Services (MMS) industries
AT&T
Verizon
Zayo
Lumen
SAP
SharePoint
TEM Systems and Vendor Portals
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


2025. All right reserved.
logologologologo