IT Support Analyst, Associate

SGS_JOB_2828

Information Technology
 California
IT Support
troubleshooting

Contract - 03 Months + (Possibilities of Contract Extension)

Location (mandatory): San Diego, CA 92121 This role involves providing first-level IT support by troubleshooting technical issues related to Windows devices, networks, printers, and Microsoft applications. The candidate must have at least 6 months of experience in IT support and software troubleshooting. Key responsibilities include following standard procedures, documenting incidents, escalating issues when needed, and assisting with service requests. Strong communication, problem-solving, customer service, collaboration, and adaptability skills are essential. The position requires physical ability to lift, push, and pull equipment. The candidate will work under close supervision, handling routine technical tasks and escalating complex problems.

Job Responsibilities:

  • Provide first-level technical support for Windows systems, network issues, printers, and Microsoft applications.
  • Troubleshoot, document, and escalate incidents following standard operating procedures.
  • Assist with service requests while maintaining strong communication and customer service skills.

Skills:

  • Strong communication and active listening to explain technical concepts clearly.
  • Effective problem-solving and troubleshooting abilities for IT-related issues.
  • Collaboration and adaptability to work well with teams and handle changing priorities.

Education/Experience:

  • 6+ months of experience in IT or related area.
  • 6+ months of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging).
  • Any education will work.

Related Jobs

GMS Systems Analyst

Information Technology
 Texas
12 Months

Location : Taylor Texas The GMS Systems Analyst provides technical support, system administration, and maintenance for the Energy Management System (EMS) and its related applications. The role ensures high EMS uptime, supports system upgrades and testing, and collaborates with business, operations, and vendor teams to maintain grid reliability and performance.

Power System
EMS

Administrative Assistant

Information Technology
 New Jersey
12 Months

Location : Mays Landing NJ A Mid-Level Administrative Assistant provides administrative and operational support to ensure smooth office operations. The role involves preparing reports and presentations, managing communications, coordinating office activities, supporting basic financial tasks, and assisting teams with organizational and documentation needs.

Admin
Excel

System Integration Analyst

Information Technology
 Florida
12 Month

Location : Orlando, FL (Remote) The ServiceNow Platform Ops Analyst role is responsible for provisioning and maintaining the core ServiceNow platform as well as participating in an on-call rotation. This includes troubleshooting and securing ServiceNow instances, writing and updating knowledge base articles, working with stakeholders to improve existing processes and solutions.

ServiceNow Portal
Patch
MID

Cloud Operations Specialist Sr.

Information Technology
 Texas
24 Months

Location : Taylor Texas A Senior Cloud Operations Specialist is responsible for managing, optimizing, and securing cloud infrastructure to ensure reliable and scalable cloud services. The role involves designing cloud architectures, implementing Infrastructure-as-Code (IaC), maintaining CI/CD pipelines, ensuring security and compliance, and supporting teams during cloud adoption and operations.

Cloud infrastructure
Azure

Power Systems Engineer

Information Technology
 Texas
24 Months

Location : Taylor Texas A Power System Network Modeling Engineer is responsible for maintaining and improving electrical transmission network models used for grid operations and planning. The role involves analyzing power system data, updating network models, supporting system operations teams, and ensuring accuracy in power flow and market analysis tools used in electricity grid management.

Power systems
electrical

Software Engineer

Information Technology
 Massachusetts
3+ Years

Location: Lexington, MA 02421 Responsible for full lifecycle application development including designing, coding, testing, debugging, and maintaining software applications across multiple programming languages. The role includes software analysis, requirements analysis, code reviews, and identification of code metrics to ensure reliability and performance. Engineers will apply object-oriented design and analysis methodologies while supporting modeling, simulation, testing, and quality assurance activities. The role also involves front-end graphical user interface development, performance optimization, automation, and usability improvements. The engineer will maintain and document software functionality, integrate applications with existing systems, and evaluate emerging technologies for implementation. Responsibilities also include maintaining standards compliance and supporting localization or globalization of software solutions where required.

Python Development
Software Design & Development
Testing Frameworks & Debugging Tools

Data and Systems Engineer

Information Technology
 Massachusetts
12 Months

Location Cambridge MA 02140 / Onsite three days per week. The Data & Systems Engineer contributes to the design, implementation, and governance of scalable data, analytics, and compute platforms supporting scientific and enterprise functions. This includes working with Databricks (Unity Catalog), AWS cloud infrastructure, and posit analytical environments to enable secure, reliable, and efficient workflows.

Visio
Draw.io
SqlDBM
CloudFormation
or GitHub Actions

SYSTEM ADMINISTRATOR II

Information Technology
 Illinois
06 Months

Location : WARRENVILLE Illinois The System Administrator II supports testing, configuration, and documentation of SIEM hardware, network infrastructure, and monitoring systems within a regulated nuclear environment. This role focuses on building and maintaining an air-gapped lab, configuring servers and virtual environments, and supporting next-generation security monitoring systems. The position requires compliance with strict nuclear site access standards.

System Administrator
virtualization

Software Developer II

Information Technology
 Illinois
6 month

Location (mandatory): Morton Grove, IL 60053 (Remote) Small Description: experienced DevOps Engineer to support and modernize our Windows-based application landscape. This role will focus on infrastructure reliability, application migration and modernization, automation, CI/CD optimization, and operational excellence across our IaaS environments. The ideal candidate combines strong hands-on Windows infrastructure experience with DevOps practices and automation capabilities. You will collaborate closely with development, infrastructure, and security teams to ensure stable, scalable, and secure platforms.

Windows Server Administration (2016–2022+)
IIS Administration & Application Deployment
CI/CD Pipeline Design & Optimization
PowerShell Automation & Scripting
Azure & Hybrid Cloud Environments Infrastructure as Code (IaC)
SQL Server Configuration & Connectivity
Windows Services & Application Support
Monitoring & Observability Tools
and Troubleshooting & Root Cause Analysis
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo