Customer Service Representative

sgs-job-3923

Business Support
 Kansas
Customer service
purchase orders
logistics
coordination

Contract - 12 Months (Possible chances of extension)

Location (mandatory): New Century, KS 66031 Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests.

Job Responsibilities:

  • Initiate timely and accurate order process through the receipt and confirmation of customer orders. Verify product availability, lead time, payment and incoterms. Coordinate shipment type, condition, date, and route to ensure on time delivery to the customer.
  • Collaborate with multiple departments of the Supply Chain including, Production, Quality Control and Warehouse and Logistics to confirm product availability and present customer with options.
  • Maintain customer transactions through electronic filing of customer purchase orders and correspondence.
  • Promote customer satisfaction and effectively manage customer orders by consistently maintaining a professional relationship through the utilization of multiple order maintenance reports. Provide customers with information concerning the status of their orders including carrier tracking information and proof of delivery.
  • Enter customer complaints in a prompt manner. Coordinate returns with warehouse personnel, logistics and the customer as needed.
  • Financial responsibilities to include supporting Accounts Receivable in the resolution of invoice disputes. Delegation of Authority and conservation of proper documentation is required for monthly as well as annual audits to ensure SOX compliance before issuing credits, debits and returns.
  • Monitor customer master data and notify customer master group of any revisions needed to ensure account data is accurate.
  • Ensure adherence to all management systems including, ISO 9001:2008, ISO 14001 and OHSAS 18001 and Food Safety, with an understanding of Danisco’s Quality and Environmental Policies and procedures.
  • Responsible that these policies and procedures are implemented throughout the organization and all related activities under the position's jurisdiction.

Skills:

  • Customer service, purchase orders, logistics, coordination

Education/Experience:

  • High school/Associates/Bacholer’s

Related Jobs

Brand designer

Business Support
 California
50-80
6 months

Location (mandatory): El Segundo CA The Vehicles Brand Creative Team is seeking a talented Brand Designer to support the development and execution of creative across iconic vehicle brands such as Hot Wheels, Matchbox, Thomas & Friends, and Disney Pixar CARS. This hybrid role involves hands-on design and art direction, contributing to concept development, asset execution, and collaboration with senior creatives, cross-functional teams, agencies, and vendors.

Typography
mood boards
mockups
adobe creative suite

Sr. Marketing Associate

Business Support
 California
45
12 Months

Location (mandatory): El Segundo CA 90245 The Sr. Marketing Associate supports the digital marketing team, focusing on influencer and paid media campaigns across multiple channels.

Influencer marketing
paid campaigns

Associate Print Production Coordinator

Business Support
 California
23-25
03 Months

Location (mandatory): El Segundo California USA 90245 This role involves supporting all aspects of graphic production, requiring proficiency with Adobe CC Suite and strong computer competency. The position involves managing inventory, troubleshooting print production equipment, and performing high-volume tasks, particularly during rush seasons, with extended work hours.

Adobe illustrator
print production

Marketing Coordinator

Business Support
 California
25-30
02 Months

Location (mandatory): El Segundo California USA 90245 Our Influencer team is looking for an Influencer Earned Coordinator to join the team as a contract position starting as soon as possible

influencer Marketing
Gifting
product seeding

HR Shared Services - Operations Administrator

Business Support
 Wisconsin
30
08 Months

Location (mandatory): Milwaukee WI 53203 The HR Shared Services - Operations Administrator will serve as the primary point of contact for HR inquiries, supporting employees and HR teams by resolving issues, managing HR processes, and maintaining accurate documentation. This role requires strong problem-solving skills, attention to detail, and collaboration across multiple HR functions.

Excellent problem-solving and analytical abilities
Word
Excel
Outlook

Power System Engineer Associate

Business Support
 Texas
24 Months

Location : Taylor Texas Provides engineering support to implement improved inverter-based resources (IBRs) capabilities and modeling for IBRs. Reviews submissions of technical data related to maximization of voltage ride-through (VRT) and frequency ride-through (FRT) to ensure compliance with requirements. Performs reliability power system studies, including steady-state and dynamic stability studies, to assess the impact of inverter based-resource VRT and FRT performance on the system. Works with market participants to understand requirements, facilitate submissions, and implementation of modifications or exemptions. Coordinates with internal teams to ensure all requirements related to VRT and FRT are being met. Serves as subject matter expert on topics related to VRT and FRT performance for inverter-based resources. Supports development of processes and procedures related to VRT and FRT maximization and may support development and implementation of future Revision Requests in this area.

Power systems
electrical

BUSINESS ANALYST I

Business Support
 Texas
12 Months

Location : Houston Texas The Contract Administrator/Analyst is responsible for reviewing and verifying customer contracts, ensuring contract information matches internal systems, and accurately processing contract bookings. This role requires strong attention to detail, analytical thinking, and collaboration with cross-functional teams to resolve discrepancies and maintain data accuracy.

Contract
Excel

Senior Organizational Change Manager – Content Supply Chain & Generative AI

Business Support
 California
$35-90/hr on w2
12 Months

Location : El Segundo CA The Senior Organizational Change Manager will lead enterprise-wide change management initiatives focused on Content Supply Chain transformation and Generative AI adoption within the Global Technology Organization. This role is responsible for driving user adoption, organizational readiness, stakeholder engagement, and AI-enabled workflow transformation across marketing, creative, technology, and operations teams in a fast-paced Agile environment.

OCM
AI

UX Design System Designer (AI)

Business Support
 Texas
6 Months

Location : Fort Worth, Texas 76155 The UX Design System Designer (AI) will help evolve and scale enterprise design systems by creating reusable UX patterns, improving design consistency, and integrating AI-enabled workflows into the design process. This role combines advanced UX/UI expertise, design systems ownership, and collaboration with Product and Engineering teams to drive scalable, accessible, and user-centered digital experiences across web and mobile platforms.

Product
AI
Figma
logo

At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.


© 2026 All rights reserved.
logologologologo