Patient Account Specialist Senior

sgs-job-4118

Finance
 Texas
medical billing
healthcare collections
AR follow-up
insurance collections
self-pay collections
revenue cycle management
Meditech
CollectLogix
customer service
claims processing

Contract - 03 Months

Location : Houston, TX 77092 Patient Account Specialist Senior handles medical collections and account resolution for hospital and healthcare receivables. The role focuses on insurance and self-pay collections, claims follow-up, patient communication, and maintaining accurate account records in compliance with federal and state guidelines.

Job Responsibilities:

  • Perform medical collection activities for patient accounts and insurance balances
  • Handle inbound and outbound calls with patients, payers, and external agencies professionally
  • Review, research, and resolve account discrepancies, underpayments, and overpayments
  • Maintain accurate documentation and updates in collection systems
  • Work on insurance collections, ensuring timely follow-up with third-party payers
  • Assist patients with payment arrangements and financial assistance options
  • Ensure compliance with state and federal collection regulations
  • Meet daily productivity and quality standards for account resolution
  • Utilize systems such as Meditech and CollectLogix for account management
  • Coordinate with internal departments for appeals and claim-related issues
  • Monitor and report trends in billing or claim processing errors
  • Provide excellent customer service while maintaining collection effectiveness
  • Participate in team discussions and contribute to process improvements

Skills:

  • 3–5 years of experience in healthcare billing, medical collections, or revenue cycle management
  • Experience in hospital AR, insurance collections, or collection agency environment
  • Strong knowledge of medical billing and claims processing workflows
  • Experience with Meditech and/or CollectLogix preferred
  • Strong customer service and call center experience
  • Knowledge of insurance payer requirements and collection regulations
  • Proficiency in MS Word and Excel
  • Strong communication, problem-solving, and negotiation skills
  • Ability to manage high-volume accounts and meet productivity targets

Education/Experience:

  • High School Diploma or equivalent preferred; college education or relevant healthcare billing experience acceptable in lieu of formal requirements

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