At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.
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• Work with large and complex datasets to solve challenging problems using various analytical and statistical approaches. • Synthesize and analyze customer feedback from multiple sources (e.g., surveys, digital analytics, behavioral, and operational data) across end-to-end customer journeys to identify trends, pain points, and areas for improvement. • Apply advanced statistical modeling, machine learning, and natural language processing (NLP) to analyze large-scale customer support interactions (e.g., chat logs, call transcripts, support tickets) and extract actionable insights. • Use clustering and segmentation techniques to identify common customer issues and recommend targeted solutions or self-service resources. • Develop and maintain robust reporting and dashboards to track customer experience metrics and KPIs. • Integrate customer feedback data with other transactional, operational, and behavioral data sources to create a comprehensive picture of customer experience drivers. • Advocate for customers and influence corrective actions through periodic and ad-hoc reporting, proactively evangelizing insights among key stakeholders. • Collaborate with cross-functional teams to identify root causes of customer issues and develop action plans to remediate and measure effectiveness. • Communicate complex technical concepts to non-technical stakeholders.
Location : Redmond, WA. The primary function of an Algorithm Developer is to design, develop, and implement algorithms primarily for machine learning applications. The developer will assess the effectiveness of these algorithms against requirements and ensure robust performance
Location (mandatory): Multiple Locations in Alabama, Arkansas, California, Louisiana, Michigan, Mississippi, Oregon, Wisconsin| The Immunizing Pharmacist plays a critical role in patient health by administering immunizations and managing patient care programs. This role involves delivering compassionate, patient-centered care while contributing to a collaborative team culture in a dynamic healthcare setting.
Location: Lexington, MA Designs, develops, and tests computer hardware, including computer systems, circuit boards, computer chips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of parts. Designs and oversee the production of computer hardware equipment. Tests and re-tests parts to ensure proper function. Identifies and isolates defects. Designs and develops the software systems that control computers. Designs and tests circuits and other electronic components. Tests work and refine processes. Integrates components into final design. Evaluates design effectiveness and makes changes if necessary. Generates specifications for parts. Controls the efficiency of processes. Builds, tests, and modifies product prototypes. Analyzes information and recommends appropriate hardware to users. Designs support peripherals, including CPUs, support logic, microprocessors, custom integrated circuits, printers, and disk drives. Specifies power supply requirements and configuration. Retrieves data for system capability analysis. Experience with hardware engineering software (Altium Designer, Orcad, Cadence Allegro) and electronics tools (soldering irons, magnifiers).
Location : Waterloo, IA We are seeking a detail-oriented Shipping & Receiving Coordinator to lead shipping and receiving activities and serve as a critical liaison between departments. This office-based position involves oversight, organization, and compliance—ensuring the smooth delivery of products without hands-on movement of parts. Please note that the position requires onsite work from day one, and approximately 25% of your day will be spent on the shop floor.
We are looking for a Linguist to help us develop language components for a variety of voice-enabled technologies and products. We are seeking candidates with native fluency in Mandarin (Simplified Chinese) with strong linguistic data analysis and language technology experience to manage data collection, LLM-powered data synthesis and data annotation tasks, prompt engineering, localization and quality evaluations.
Location : Redmond WA We seek talented individuals passionate about mapping raw sensory signals to interpretable perceptual information for VR/AR, human interaction, and robotics. Join our growing team in this exciting field. Years of Experience: 3 – 4+ Years
Location: East Moline, IL As a MOCI Process Specialist for John Deere, you will collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT. Provides management/leadership or consultation designed to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope. Typically involves multi-unit or division impact.
Location: Pittsburgh, PA The ideal candidate should possess a robust background in software development, particularly in Hack, Python, and React/JS. This includes continuous integration and testing and backend ML systems. Our team focuses on transforming DL research codebases into product-ready states. The successful candidate will primarily code in Hack and Python. While experience with machine learning systems and managing large codebases is beneficial, it is not mandatory.
Location : Houston, TX 77019. The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company’s marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained. Work Conditions Work Environment When considering the work environment associated with this job, the following factors may apply: Work indoors during all seasons and weather conditions Standard business dress is required Work Postures When considering the work postures associated with this job, the following factors may apply: Sitting continuously for many hours per day, up to 6 hours per day Physical Demands When considering the physical demands associated with this job, the following factors may apply: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours When considering the work hours associated with this job, the following factors may apply: Working Saturdays when necessary to meet the weekly productivity goal.
At SGS Consulting, we go beyond resume-job matches, creating meaningful connections and pathways for individuals to thrive in defining careers.