Some driving to other Quad City area locations is possible if additional support coverage is needed (less than 5% of the time) Will provide onsite deskside Tier 2 support to the World Headquarters location through performing the following duties

As a Pharmacy Technician in a growing segment of healthcare, specialty pharmacy, you will work with specialized and complex therapies that are delivered to patients.

The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes. Requires an RN, LCSW, or LCPC with an unrestricted active license. Experience with case management and IL waiver services is preferred.

The Med D Finance Coordinator role requires an ambitious, motivated, and eager individual looking to work for an industry-leading company. The position is in our PBM Finance Operations Member Experience department and will be part of the Medicare Coordination of Benefits (COB)/Medicare Secondary Payer (MSP) team, a group responsible for ensuring the appropriate adjudication of claims across multiple payers. As a Med D Coordinator, you will be responsible for reviewing and interpreting claims data on all adjudication platforms. You will take part in a variety of tasks and projects across the COB/MSP team. To be successful in this role, you will need to communicate effectively in individual and group situations, as well as the ability to plan assignments, develop action plans, and complete tasks in a timely manner.

Call center environment but they will not be taking any calls for this assignment; it is more of a support role

Benefits: Employees are eligible to participate in our comprehensive benefits plan, which includes: • Group Health Insurance (including Vision and Dental) • 401(k) Retirement Plan

• Administer asset tracking using software systems. • Provide staging, configuration and bench repairs of specific store hardware. • Process all applicable warranty claims. • Accurately record all production details and inventory movements. • Refurbish and QA returned store hardware equipment.

• Administer asset tracking using software systems. • Provide staging, configuration and bench repairs of specific store hardware. • Process all applicable warranty claims. • Accurately record all production details and inventory movements. • Refurbish and QA returned store hardware equipment.

This role is working remotely. This position will require travel to meet in person with members around the Service Delivery Area 75% of the time*** Utilizes critical thinking and judgment to collaborate and inform the service coordination process, in order to facilitate appropriate health care outcomes for members by providing service coordination, support and education for members using service coordination tools and resources.

Previous role titles may be: o Marketing Specialist o Communications Specialist o Digital Specialist o Email Specialist o Marketing Analyst

Small Description: • 03+ years of proven experience managing client relationships and effectively solving problems; ability to analyze problems and produce a viable solution • 02+ years’ experience using Microsoft Office tools.

Document all patient care within an electronic health record. Help develop Patient Centered Practice Teams. Respond to patient care inquiries throughout the day Customer Service Excellence: Increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues. Maintain all levels of communication. Healthcare Environment Management: Resolve conflict using appropriate management techniques. Cultivate relationships between practice employees and retail store colleagues. Balance priorities to manage patient care and needs. Manage clinical and non-clinical tasks. Adapt to new models of patient care for clinic efficiency.