Field Operations Support Assistant

SGS_JOB_1687

Admin/Clerical
 Florida
Administrative
Calls
Emails
Data Entry

Contract - 8+ Months

Location - North Miami, FL 33181. Duties include answering telephone calls, receiving and directing clients to the appropriate counselors. We do a lot of cash processing. We process payments in the systems. We do a lot of data entry. Must be a team player. We must have customer service skills. I must be able to adapt to a lot of changes. The ideal candidate will play a crucial role in supporting day-to-day operations and ensuring the efficient functioning of our office. Main responsibilities include ordering headstones and everything that comes with memorials

Job Responsibilities:

  • Provide administrative assistance to ensure smooth office operations.
  • Answer direct phone calls, emails, and inquiries with professionalism.
  • Maintain accurate and organized records of important documents.
  • Perform data entry tasks and ensure information is up to date.
  • Assist in scheduling appointments and managing calendars for team members.
  • Coordinate meetings and events, ensuring all logistics are in place.
  • Interact with clients and families in a compassionate and empathetic manner.
  • Address inquiries and provide information regarding services.
  • Prepare and edit correspondence, reports, and presentations.
  • Assist in the creation of documents and materials as needed.
  • Monitor and manage office supplies inventory.
  • Coordinate maintenance of office equipment as necessary.
  • Work collaboratively with team members to achieve common goals.
  • Support other departments as needed.

Skills:

  • High school diploma or equivalent; additional qualification as an Administrative Assistant is a plus.
  • Proven experience in an administrative role.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Ability to handle sensitive and confidential information with discretion.

Education/Experience:

  • HSD or GED

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