Facilities Coordinator

sgs-job-6010

Business Support
 North Carolina
Lease
Store Management
vendor
Landlord
Repair
Maintenance
Facility Management
Work Order
Invoice

Contract - 03+ Months Extendable

Shift: Mon to Fri, 8:30 am - 5:00 pm Small Description (mandatory): The Facilities Coordinator coordinates and manages the day-to-day maintenance and repair needs for assigned store locations, ensuring each facility remains operational, safe, compliant, and aligned with company standards. This role supports store operations by managing service requests, coordinating vendors and landlords, maintaining accurate workorder records, and ensuring timely and cost-effective resolution of routine facilities issues

Job Responsibilities:

  • Receive, review, and manage daily facilities service requests from Store Operations, prioritizing work based on urgency and business impact.
  • Generate, track, and manage workorders or coordinate landlord notifications in accordance with lease obligations and responsibility for repairs.
  • Serve as a primary point of contact for Store Operations Team Members, vendors, and landlords regarding routine facilities maintenance and repair issues.
  • Coordinate with external service providers to ensure timely completion of repairs, appropriate scoping of work, and accurate quoting for maintenance and repair needs.
  • Review vendor quotes within assigned signing authority to ensure correct scope of work and pricing aligned with usual and customary rates; request additional quotes as needed.
  • Prepare and submit quotes exceeding signing authority to leadership for review and approval.
  • Identify potential warranty coverage for applicable repairs and ensure qualifying work is processed as warranty claims to reduce unnecessary expenses.
  • Follow-up with Store Operations Team Members to confirm quality, completeness, and satisfaction with completed work.
  • Maintain accurate facilities record by documenting service activity, repairs, invoices, and related information in facilities management systems.

Skills:

  • Ability to read and comprehend facilities management documentation, work orders, invoices, and lease agreements.
  • Strong written and verbal communication skills, with the ability to work effectively with store teams, landlords, and service providers.

Education/Experience:

  • Minimum Associates degree in Business related field preferred, or equivalent experience in lieu of Associate degree
  • 1-2 years of related experience in facilities management; preferably within a multi-unit retail environment

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